Transforming the pre-delivery car washing process for a car dealership in Marooka, Brisbane.
Their existing car wash was doing little more than a garden sprinkler!
In Moorooka, within Brisbane’s busy south-west automotive precinct, a leading new car dealership faced a common but costly challenge in their pre-delivery process.
For obvious reasons, every vehicle on display and prepared for delivery to its new owner needed to look immaculate. Unfortunately, the existing automatic wash system was falling well short of expectations, delivering poor results. It was doing little more than a garden sprinkler!
The Service Manager contacted us seeking a solution.
An inefficient and outdated car washing process
The dealership’s old automatic car wash was doing little more than rinse vehicles. With minimal pressure, no underbody cleaning, and no wheel wash capability, the results were underwhelming at best. After a 12-minute cycle, cars still required manual washing!
Each vehicle took up to 45 minutes to clean.
This created a significant inefficiency. Mechanics were forced to stop working on vehicle preparation and installing aftermarket accessories to wash cars by hand. This not only slowed down operations but also increased labour costs.
New cars arriving at the dealership from the Port of Brisbane were often covered in road grime and contaminants. Vehicles sitting on the lot also accumulated dust daily. Maintaining a spotless, showroom-quality finish is essential to their success, making this a far from ideal situation.
Implementing a purpose-built car wash solution
After discussions with the customer, we recommended the installation of a new Istobal M’Wash2 automatic car wash system.
Importantly, the system was installed within the existing wash bay with minimal modifications required, speeding up the installation process and saving on costly building works.
Pre-programmed wash cycles customised to suit the dealership.
Designed specifically for businesses like automotive dealerships, the M’Wash2 uses simple pre-programmed wash cycles via an easy-to-use control panel. It can automatically detect vehicle size, ensuring optimal cleaning for different vehicle types.
In line with the needs of the dealership, we created customised wash programs for the following:
- Sedans
- Utes
- Dry-only cycles, ideal after rain or for quick finishing
Importantly, the wash system was also configured to suit the local environment, adjusting chemical use and wash settings to effectively handle Brisbane’s mix of dust, road grime, and urban contaminants.
An immediate and dramatic improvement in daily efficiencies
The M’Wash2 completes a full wash and dry cycle in just 7 minutes.
The results were immediate and substantial. What once took up to 45 minutes of manual labour was reduced to a complete wash and dry cycle in just 7 minutes.
The dealership can now wash and dry approximately 6 to 7 vehicles per hour, with no bottlenecks and no need for pre-planning.
Vehicles can be driven into the wash bay, and while the machine works, staff are free to focus on higher-value tasks. By the time they return, the vehicle is clean, dry, and ready for the customer.
The benefits of upgrading to an efficient automatic car wash
1. Reducing reliance on labour
One of the biggest advantages of the M’Wash2 is its ability to operate continuously without the limitations of manual labour.
It works consistently all day, delivering the same high-quality result every time. It doesn’t get tired, doesn’t slow down, and doesn’t require breaks.
Unlike manual washing, there are no staffing constraints, no scheduling issues, and no additional employment costs such as leave, superannuation, or sick days.
This allows the dealership to significantly reduce the time mechanics spend on washing duties and reallocate that time to more valuable work.
2. Consistent, high-quality results
Beyond efficiency, the quality of the wash has been a major improvement.
The M’Wash2 delivers a thorough clean, including wheels and underbody areas, ensuring every vehicle meets the high presentation standards expected for new car delivery.
It’s also ideal for final presentation. After accessories are fitted or work has been completed, vehicles can be quickly run through a wash or dry cycle to remove fingerprints and ensure a flawless finish.
3. Sustainable and cost-effective operation
To further improve efficiency and reduce operating costs, a 1,000-litre storage tank was installed, connecting the dealership’s existing rainwater tanks.
By using rainwater, the system avoids the need for additional water treatment equipment while helping to minimise water usage costs. Rainwater’s natural purity also contributes to an excellent wash finish.
4. Interactivity and reporting
The inclusion of Istobal’s Smartbox adds a powerful digital layer to the system, providing greater control and visibility over operations.
Acting as the central control hub, it allows the dealership to monitor wash activity, system performance, and usage data in real time from any device.
It also enables remote management, allowing wash programs and settings to be adjusted without needing to be onsite, reducing downtime and improving efficiency.
With access to clear reporting and insights, the dealership can make more informed decisions and further optimise day-to-day operations.
A seamless upgrade
The transition from the old system to the new M’Wash2 was very straightforward. Utilising their in-house mechanics, the customer removed the old machine themselves. We were then able to arrive onsite and integrate the new automatic rollover quickly with little disruption.
With the new system in place, the dealership now has a reliable, high-performance washing solution that supports their operations every day. Cars can be cleaned quickly, consistently, and to a high standard, without tying up staff or slowing down the pre-delivery process. The result is a more efficient workflow, reduced labour dependency, and a better experience for both staff and customers.
Is your dealership ready to become more efficient?
With its modern aesthetics, advanced technology, and improved operational efficiency, the M’Wash2 delivers excellent wash results, consumes fewer resources and offers a premium experience that new car customers will notice immediately.
This upgrade ensures the dealership is well positioned for the future in a competitive industry.
If you’re considering upgrading your motor dealship or exploring the latest ISTOBAL car wash technology, we’re here to help.
Contact Good Sight today to discuss the ideal solution for your site.
- Telephone: +61 2 9757 4700
- Email: sales@goodsight.com.au